Partner Support

OmniStor FAQ

Partner FAQ

To become our partner, please contact us via email.
solution@asuscloud.com

Once you become an ASUS Cloud partner, you can access OmniStor technical partner resources.
Partners who wish to gain access to partner resources should contact their ASUS Cloud sales representative; to become a new partner, please contact us via the following email:
solution@asuscloud.com

Due to font licensing issues, during preview in OmniStor, the system converts Office files into PDF. If fonts are missing, this may cause garbled text in previews. To resolve this, install the required fonts on both the OmniStor Amos and Office servers.

To install fonts on Linux, the process is roughly as follows:

  • Copy the fonts to the appropriate location.
    • The location must be recognizable by fontconfig.
      • System：/usr/local/share/fonts
      • Personal： /home/$USER/.fontsor /home/$USER/.local/share/fonts
    • Both folders and individual files are acceptable, but using folders is recommended for easier verification.
  • Run fc-cache –verbose –force.
    • At this point, check whether the new folder appears in the list, and verify the font count.

操作流程範例如下：

  • 複製字型（系統）

# mkdir -p /usr/local/share/fonts

# ls /tmp/dir-contain-fonts

mononoki Bold Italic Nerd Font Complete Mono.ttf  

mononoki Italic Nerd Font Complete Mono.ttf

mononoki-BoldItalic.ttf                       

mononoki-Italic.ttf

mononoki Bold Nerd Font Complete Mono.ttf     

mononoki-Regular Nerd Font Complete Mono.ttf 

mononoki-Bold.ttf                             

mononoki-Regular.ttf

 

# # copy your font file / directories to `/usr/local/share/fonts`

# cp -r /tmp/dir-contain-fonts /usr/local/share/fonts

#

  • Run fc-cache

# fc-cache –verbose –force

/usr/share/fonts: caching, new cache contents: 0 fonts, 5 dirs

/usr/share/fonts/dejavu: caching, new cache contents: 9 fonts, 0 dirs

/usr/share/fonts/google-noto: caching, new cache contents: 28 fonts, 0 dirs

/usr/share/fonts/google-noto-cjk: caching, new cache contents: 36 fonts, 0 dirs

/usr/share/fonts/wqy-microhei: caching, new cache contents: 2 fonts, 0 dirs

/usr/share/fonts/wqy-zenhei: caching, new cache contents: 3 fonts, 0 dirs

/usr/share/X11/fonts/Type1: skipping, no such directory

/usr/share/X11/fonts/TTF: skipping, no such directory

/usr/local/share/fonts: caching, new cache contents: 0 fonts, 1 dirs

/usr/local/share/fonts/dir-contain-fonts: caching, new cache contents: 8 fonts, 0 dirs

/root/.local/share/fonts: skipping, no such directory

/root/.fonts: skipping, no such directory

/usr/share/fonts/dejavu: skipping, looped directory detected

/usr/share/fonts/google-noto: skipping, looped directory detected

/usr/share/fonts/google-noto-cjk: skipping, looped directory detected

/usr/share/fonts/wqy-microhei: skipping, looped directory detected

/usr/share/fonts/wqy-zenhei: skipping, looped directory detected

/usr/local/share/fonts/dir-contain-fonts: skipping, looped directory detected

/usr/lib/fontconfig/cache: cleaning cache directory

/root/.cache/fontconfig: not cleaning non-existent cache directory

/root/.fontconfig: not cleaning non-existent cache directory

/usr/bin/fc-cache-64: succeeded

#

注意重建索引後面的列表必須包含剛才放置的字型資料夾（以此例子為 /usr/local/share/fonts/dir-contain-fonts ）

style=”list-style-type: square;”

以下操作皆使用 OmniStor 帳號操作，若無使用 OmniStor 帳號操作，則必須確認檔案及目錄權限是否正確，檔案及目錄的擁有者必須為 OmniStor 帳號 (#su omnistor)，權限為 775。

離線匯入 License （OmniStor 2.12.0 以後版本）

  • 準備離線 License。
    • 由 OmniStor license 檔案內容中取得每一行資訊套用以下SQL 與語法中 {license file line n} 內容。
  • 變更下列變數

USE omnistore;

INSERT INTO ConfigSetting(VarName, VarVal) VALUES (‘publicKey’, ‘{授權檔第1行字串}’);

INSERT INTO ConfigSetting(VarName, VarVal) VALUES (‘encodedSymmetricKey’, ‘{授權檔第2行字串}’);

INSERT INTO ConfigSetting(VarName, VarVal) VALUES (‘encodedLicense’, ‘{授權檔第3行字串}’);

INSERT INTO ConfigSetting(VarName, VarVal) VALUES (‘signature’, ‘{授權檔第4行字串}’);

SELECT * FROM ConfigSetting WHERE varname IN (‘publicKey’, ‘encodedSymmetricKey’, ‘encodedLicense’, ‘signature’);

  • 透過 DB Sscript 執行以上變更的語法
  • 重啟服務
    • sudo systemctl restart tomcat_omnistor
  1. Navigate UI 企業 Logo 圖檔替換說明 :
    1. 請將 /opt/ecaremeadmin/etc/web-storage/v6custom.xml 的以下參數，替換成客戶的圖檔
      • theme.website_logo_path : logo_float.png
      • theme.website_login_img_path : logo_float.png
      • theme.website_favicon_path : favicon.ico
    2. 請把圖檔放置 /opt/ecareme/web-storage/navigate/a/assets/img/ 目錄底下，並且在 v6custom.xml 中設定路徑需以這樣的格式做更改
      • /navigate/a/assets/img/{{檔案名稱}}
  2. Navigate (Web) UI 企業配色替換說明 :

請替換 /opt/ecaremeadmin/etc/web-storage/v6custom.xml 的以下參數

1.theme.title : C_Drive

2.theme.maincolor : #4165b0

3.theme.secondcolor : #fff

4.theme.thirdcolor : #fff

5.theme.fourthcolor : #ecf3ff

6.theme.website_header.border.enable : true

7.theme.website_header.border.color_start : #4165b0

8.theme.website_header.border.color_middle : #608fd1

9.theme.website_header.border.color_end : #9acaf1

※備註說明

1=站台標題2=站台主題_主題色1 (icon、字體、選取停留的配色)

3=站台主題_主題色2 (header的背景顏色)

4=站台主題_主題色3 (navigate左側邊欄的背景顏色)

5=站台主題_主題色4 (navigate hover的配色)

6=站台主題_header下方的線條是否顯示 (非必要，可自行決定是否需要漸層色線條呈現)

7=站台主題_header下方的線條漸層色開始色

8=站台主題_header下方的線條漸層色中間色

9=站台主題_header下方的線條漸層色結束色

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